* Where are you located?

 Le Forong is based in Seoul, South Korea. 

* Do you ship worldwide?

 Yes! We ship everywhere in the world. 

* How much is delivery?

 The standard shipping fee for international orders is $21.00 

 International shipping is also free for all orders overs $236.00 

* How long is delivery?

 Delivery usually takes 5 - 7 working days. 

* Will I have to pay custom fees with my order?

 Your delivery may be subject to VAT & Duty charges by your country's customs department. 

Please note that as the recipient you are responsible for all import fees which can vary depending on country. 

* What is your return policy?

- You must ask for a return or exchange within 14 days after receipt of the package. 

 - Items must be returned in their original condition, unworn and have all their tags on. 

 - All returns or exchanges must be sent via a tracked service and 

paid for by the customer as we do not provide free returns. 

 - Please ensure you keep hold of your proof of postage until you have received your refund/exchange. 

 - In the event that the item is faulty or we have made a genuine mistake we will cover your costs for returning the item.  

* Can I exchange an item?

 We really hope you love every Le Forong item you purchase, 

however, if you do need to make an exchange you're welcome to do so within 14 days of receipt. 

 Please contact us before any return or exchange.  

* How do I track my order?

 Once your order has been marked as dispatched, 

you will receive a tracking number and notification email from Le Forong. 

If you have made an account on Le Forong then you can also view your order status from there.